InsureDesk

Stop losing renewals to a missed reminder

InsureDesk brings lead management, policy tracking, renewal reminders, claims follow-up, and client communication into one connected CRM — so every policy, every renewal, and every client conversation has somewhere to live.

4–6 wks
To go live
↓ lapsed policies
With auto-reminders
1
View per client
Trusted by
150+ clients
India
UK
US & Global
Get a demo

See InsureDesk track a policy end-to-end

We'll walk a policy from lead to renewal reminder through the system, configured for your agency.

Configured around your product lines and team.

Lead ManagementPolicy TrackingRenewal RemindersClaims Follow-upCommission TrackingClient PortalDocument VaultReports & AnalyticsLead ManagementPolicy TrackingRenewal RemindersClaims Follow-upCommission TrackingClient PortalDocument VaultReports & Analytics
What's Inside

Every policy, every renewal, every conversation — tracked

Insurance is a relationship business that runs on timely follow-through. InsureDesk is built to make sure nothing — and no one — gets forgotten.

01
🎯

Lead Management

Capture, qualify, and assign leads from multiple sources, with follow-up tracking through to conversion.

02
📑

Policy Tracking

Maintain a complete record of every client's policies — type, premium, term, and status — in one place.

03
🔔

Automated Renewal Reminders

SMS/WhatsApp/email reminders go out automatically ahead of renewal dates, to clients and agents alike.

04
📋

Claims Follow-up

Track claim status from filing to settlement, with reminders so nothing stalls in someone's inbox.

05
💰

Commission Tracking

Track commissions earned per policy and agent, with clear reporting for payouts and performance reviews.

06
🌐

Client Portal & Document Vault

Give clients a branded portal to view policies, download documents, and track claims themselves.

Built For

Whatever kind of insurance business you run

🏢

Independent agencies & brokerages

Manage multiple product lines, carriers, and client portfolios from one connected system.

👤

Individual agents (POSP/IRDAI)

Run your entire book of business — leads, policies, renewals — without hiring extra support staff.

🚗

Motor & general insurance specialists

Handle high renewal volumes with templated reminders and streamlined documentation.

🏥

Health & life insurance teams

Track longer policy cycles, nominee details, and claims with structured, audit-ready records.

How It Works

From scattered spreadsheets to a connected book of business in four steps

01

Map your current process

We learn your product lines, lead sources, renewal cycles, and how your team currently tracks clients and policies.

02

We configure InsureDesk for your agency

Your product types, reminder schedules, commission rules, and branding are set up to match your operation.

03

Migrate your client & policy data

Existing client records, active policies, and renewal dates are imported so you start with real, working data.

04

Train your team & go live

Hands-on training for agents and support staff, then launch with dedicated support during your first month.

What you get
  • Agency & agent CRM dashboard
  • Branded client portal
  • Renewal reminder templates
  • Commission reporting setup
  • Team training sessions
  • 30 days of go-live support
Why InsureDesk

Because a lapsed policy is a relationship a competitor will pick up

🔔

Renewals that don't depend on memory

Automated reminders run on schedule — no more relying on someone remembering to follow up before a policy lapses.

📇

One view of every client

All policies, conversations, and claims for a client live in one record — no digging through old emails or notebooks.

💰

Commission clarity, built in

See exactly what's owed, to whom, and for which policy — without a separate spreadsheet to reconcile.

🔧

Adaptable to your product mix

Since we built InsureDesk, we can extend it with workflows specific to the product lines you sell.

★★★★★

We were tracking renewals across three different spreadsheets and a notebook. Since switching, our lapse rate has dropped noticeably — the system reminds clients and agents well before a policy is due, not after it's already lapsed.

PT
Pranav ThakkarPrincipal Officer, Thakkar Insurance Brokers
Questions

What agency owners ask before switching to InsureDesk

Yes — InsureDesk supports configurable policy types so different product lines can be tracked with the fields and timelines relevant to each.
Once a policy is logged, reminders are automatically scheduled and sent via SMS/WhatsApp/email to clients and agents ahead of the renewal date.
Yes — agencies can manage multiple agents with individual portfolios, lead assignments, and commission tracking under one account.
We help import your existing client records, active policies, and renewal dates as part of onboarding.
Most agencies are live within 4–6 weeks, including configuration, data migration, and team training.
Ready when you are

Stop losing renewals to a missed reminder

We'll walk through a real policy lifecycle — from lead to renewal — in InsureDesk, configured around your agency's product lines and team.

Free workflow walkthroughLive in 4–6 weeksAutomated renewal reminders